Here are several ways to contact us
Get in touch with us by email or phone
Concerned about the size, color, or specific shape of an item you are interested in? Please get in touch!
Please contact us ASAP!
While we’re always happy to hear from you, here are a few of our most commonly asked questions:
Yes! Most rings are re-sizeable. Spoke rings can be resized with pliers by the wearer, and silver and gold art pieces are resized in our studio.
Sure thing! We pay special attention to our ear wires, as we want our customers to feel great while wearing our jewelry. We use an inert metal called Niobium for our wires, but we also can customize an order with Titanium, Silver, or Gold wires. We even offer lever back ear wires for people who loose their earrings often!
Certainly! I will always do my best to repair and maintain my jewelry. Just get in touch.
Oh no! Accidents happen. As our pieces are all handmade, it can be difficult to find a perfect match for your lost earring. However, we can do our best! Contact us and, stock permitting, we’ll do our best to source you one earring to match yours.
Unfortunately, I can not polish gold plated items. However, I can offer a re-plating service at an affordable, at-cost rate.
Any items purchased online, or at an event or market may be returned within 30 days of purchase. Items on sale or sold at a discount are non-refundable. Custom Jewelry and jewelry from our Gallery Collection is non refundable, but carries a lifetime warranty against defect (normal wear and accident is excluded from this warranty). Items returned after 30 days will be given store credit. Store credit is non exchangeable, and items purchased with store credit are non refundable.
Yes, sometimes things in life don’t work out the way we expected! We try to keep all of our customers and clients happy, and we’ll do the best we can to return or replace an item that you are unhappy with.
Returns:
Any items purchased online, or at an event or market may be returned within 30 days of purchase. Items on sale or sold at a discount are non-refundable. Items returned after 30 days will be given store credit. Items purchased with store credit are non refundable. Custom Jewelry and jewelry from our Gallery Collection is non refundable.
Warranty:
All jewelry is warrantied against defect for one year from purchase. Items damaged due to accident are excluded from this warranty.
Custom jewelry and jewelry from our Gallery Collection carries a lifetime warranty against defect. Normal wear and damage due to accident or impact is excluded from this warranty.
Please don’t hesitate to get in touch if you have an issue, problem or question about a piece of jewelry you have purchased from us.